Return policy by product type
Universal exceptions
Even final-sale items can be returned if any of the following apply — report within 7 days of delivery with photographic evidence:
- The item arrived damaged, spoiled, or defective.
- The safety seal was broken or tampered with on delivery.
- An incorrect item was shipped to you.
- There is a legitimate quality or safety concern with the product.
How to request a return
- 1Sign in and open Order History from your account.
- 2Select the order and item you want to return, then choose "Request Return".
- 3Tell us the reason and attach photos if the item arrived damaged or incorrect.
- 4We review most requests within 24-48 hours and confirm the outcome by email.
Who pays for return shipping?
You cover return shipping for a standard change-of-mind return. HalalKart covers return shipping when the return is due to an incorrect item, a seller error, or a qualifying damage or defect. Approved refunds, replacements, or exchanges are processed within 14 business days of the returned item being received and inspected.